Reliable & Cost-Effective BPO Services
Telemarketing Services
Our telemarketing services team comprises skilled and experienced call center agents who efficiently handle functions such as outbound calling, customer care, lead generation, and boosting sales of products and services. We offer a wide range of quality telemarketing services including:
- Inbound & Outbound services
- Cold calling- B2B and B2C
- Lead generation services
- Database selling
- Tele-prospecting
- Up-Selling/Cross-Selling Campaigns
Customer Care Services
Companies need to offer 24/7 customer care services, handle customer queries, and efficiently deal with customer complaints. Our contact center BPO services are tailor-made for these types of companies. We offer high-quality customer communication services through multiple channels including telephone, email communications, Web chat, WhatsApp and more.
Customer Care Services
Companies need to offer 24/7 customer care services, handle customer queries, and efficiently deal with customer complaints. Our contact center BPO services are tailor-made for these types of companies. We offer high-quality customer communication services through multiple channels including telephone, email communications, Web chat, WhatsApp and more.
Customer Satisfaction Surveys
Customer satisfaction surveys help businesses identify the many gaps and deficiencies in customer service as well as the quality of products and services. Our BPO services take care of Customer satisfaction, product/service returns, market performance, current trends, and more diligently. We provide meaningful feedback sourced directly from your customer. Volga Tigris conduct valuable and insightful customer satisfaction surveys among the target audience and create reports on a regular basis that help clients improve functional areas.
Customer Satisfaction Surveys
Customer satisfaction surveys help businesses identify the many gaps and deficiencies in customer service as well as the quality of products and services. Our BPO services take care of Customer satisfaction, product/service returns, market performance, current trends, and more diligently. We provide meaningful feedback sourced directly from your customer. Volga Tigris conduct valuable and insightful customer satisfaction surveys among the target audience and create reports on a regular basis that help clients improve functional areas.
Virtual Reception
Reception department functions as the first point of contact for your business with regard to your clients. A friendly, informative and efficient reception that unambiguously explains the various products and services you offer, allays concerns and worries and creates a positive impact and a favourable opinion about your business is a key aspect of any business model. With a meticulously designed virtual reception service BPO model that can be customized to meet the specific needs of individual businesses, Volga Tigris ranks among the top BPO agencies in Dubai offering cutting-edge virtual reception services at competitive rates.
Our top-class virtual reception services help you to handle all incoming calls and enquiries in the most professional way. Our virtual reception services provide you with a local address and offer significant value addition. We provide regular training to all our customer care staff so that they remain updated with the best trends and industry practices in the industry. We are fully geared to handle all your enquiries, undertake efficient follow-up on your behalf and act as your friendly office reception department.
Virtual Reception
Our top-class virtual reception services help you to handle all incoming calls and enquiries in the most professional way. Our virtual reception service provide you with a local address. We handle all your enquiries, undertake efficient follow-up on your behalf and act as friendly office receptionist.
Data Entry Services
Data is precious. Valuable and accurate data is crucial for any business to take informed decisions and guide the business to growth. Data entry is a key function of business operations. Errors in data entry and discrepancies in data can cause great damage to businesses.
Data entry functions deal with high volumes of data, its conversion and management. This time-consuming task requires dedicated staff with high concentration power. However, employing a full-time data entry professional or having own data entry department may not be viable for most businesses.
So what next? Simply outsource your data entry jobs to a reliable and experienced BPO agency like Volga Tigris.
As the leading BPO company in Dubai, our Data entry BPO services are affordable and trustworthy and take the stress away from businesses that have to deal with huge volumes of data. We have a skilled team of expert data entry service professionals in Dubai trained to manage data responsibly.
We efficiently capture, process and validate customer and other types of data. Our Contact Center Services will enable you to offer streamlined customer communication services apart from keeping important records updated in a systematic, safe and secure manner.
We offer diverse data entry services including Converting data between formats, Entering data into a database and indexing, Image processing and data processing services, Data mining and more.
Data Entry Services
We have a skilled team of expert data entry service professionals in Dubai. We efficiently capture, process and validate your customer data. Our Contact Center Services will enable you to offer streamlined customer communication services apart from keeping important records updated in a systematic, safe and secure manner.
Managed Payroll services
Whether you’re an SME, a start-up or a global enterprise with thousands of employees, ensuring proper salary disbursal is vital. If your payroll is not managed efficiently, it can affect productivity and may even lead to legal hassles. Manual payroll management is always prone to errors, and is overly time-consuming. The way out is to outsource your payroll functions to a reliable and expert BPO agency.
Our smart, reliable and efficient managed payroll services enable you to operate in an agile fashion and focus on business success.
We use advanced cloud-based automated payroll management software that streamlines your payroll processes including payroll tax, payslips and bonuses. You can keep some level of control, or hand over the complete payroll responsibilities to us.
We offer reliable payroll services including standard payroll processing in full compliance with labour laws; Standard Pay slips and Custom Branded Pay slips with leave & expense management; Time and attendance and Personalized White label payroll system (Web and APP). We also handle Draft payroll runs; Payroll Reporting with Standard Bank files (WPS, e-files etc); Custom bank file integrations; Labor law interpretation and Dedicated payroll specialist services.
Records management services
We offer cost-effective and highly efficient end-to-end document management services, both physically and digitally, through secure storage and flawless management including creation and transmission, storage and disposal.
We provide the whole range of document management services in Dubai that fit diverse organizational needs. Our services help businesses manage day-to-day document processing, and enable easy storage and retrieval of data for reference and auditing purposes.
With advanced records management systems, we empower businesses by keeping records organized and secure in a monitored environment.
We manage diverse types of documents, including contracts, proposals, and agreements as well as digital files including email copies, scanned documents, instant messaging records, images, and database information.
Our state-of-the-art Record Management Systems & Facilities ensure highest security and work-flow efficiency, enabling businesses manage internal and external records maintaining data confidentiality, integrity and quality.
We offer records management services to government agencies and private firms in the financial, healthcare, legal, real estate, manufacturing, pharma and more.
We are committed to ensuring the safety of all your private and confidential records. We enforce strict confidentiality practices among our staff.
Outsource time-consuming tasks such as scanning and destruction of documents and records to us and be stress-free. Our scanning solutions not only enable clients to save significant time but ensure data reliability and efficiency, while our records destruction services ensure secure, reliable and cost-effective destruction and disposal of sensitive information & records so that data leakage is completely eliminated.
