Efficiently manage your inbound customer calls with our quality-assured, flawless virtual reception services.
You may be a businessman on the go, a freelance service provider, a startup, an SME, or a multinational company who what to handle your incoming calls and inquiries in the most professional way, then we have the right solution for you. Our virtual reception service can provide you with a local address, handle your inquiries, follow-up on your behalf, and will exactly act as a receptionist in your office.
Quality assurance of all your incoming inquiries is a crucial function of customer care service but can be a big challenge in terms of time attribution. Our virtual receptionist services are designed to address this challenge. It is not a software or a cloud solution as the name implies but a human agent answering inbound calls in the most professional way along with the caller feeling your local presence in the UAE Market.
A virtual receptionist will answer and redirect your incoming calls, as necessary, in a professional manner - making an impressive corporate impact every time. Your virtual receptionist will work in conjunction with you to ensure that calls requiring future action are followed up in whichever way is necessary. Your virtual receptionist will also look after the administrative side of things, that pesky paperwork, or the email and fax requirements that you need to meet daily and you always remain in control of the agent receiving instructions online or through the mail for any additional actions that you deem necessary. They could also work out a small CRM to allow you to have a 360 view of all activity surrounding your inbound calls. Opting for virtual reception with us allows you the flexibility and confidence to go where you require.