With strong expertise in managing & scaling customer service teams and superior multichannel support systems, our customer care BPO services meet all your KPIs.
Any company that values its customers will want to know what the customer thinks of them. Feedback can be received by two means – either outbound where we call customers for the purposes of a survey or customer satisfaction services or through an inbound channel.
As one of the best customer care services in Dubai Here we are discussing the inbound channel. Inbound can also be of two kinds
As the best customer service provider company in Dubai we have a set of trained agents, who empathize with the end customers, hear them out, identify the root issues and try to solve it. Our customer service assistant could in some case do it directly (points tallying etc) or in certain other cases, they would have to then engage with our direct client counterparts, agree on a resolution and then take it back to the end customers.
We collect all the queries and problems they are facing by using that company's service and product. Then we forward the detail of the quires to that company for solving them. We are there every time for online customer support. We help the customers of our clients to solve their problems in a very professional manner. Our company is one of the best customer care services agencies in Dubai and a leading outsourcing supplier. We also provide data entry services in Dubai.
You find many BPO call centers in Dubai providing customer support service, but Volga Tigris is one of the best customer support service providers in Dubai. We do a lot of work for healthcare companies where we set up their hotlines, process data, promote their services, manage complaint support desks, and have managed to provide them with exemplary service. Our customer service assistant provides adequate information for your queries regarding our services. Our customer care service team is energetic for which they make everything easy for a customer.